SHIPPING & DELIVERY POLICY Windsor & Willow Boutique

Below are the estimated delivery times for all orders.

Once your order has been confirmed, processing typically takes 1–3 working days. Orders placed on weekdays are often processed the same day. However, orders placed on Friday evening or during the weekend may take slightly longer to process.

After processing, the order is dispatched. The average delivery time is 7–14 working days.

We always aim to make the ordering and delivery process as smooth as possible. If you have any questions, our customer support team is always happy to help.

HOW TO PLACE AN ORDER

At Windsor & Willow Boutique, placing an order is simple and straightforward.

Visit the product page and select your preferred colour and size.

Click the "Add to Cart" button.

Once you have reviewed your selection, click "Checkout".

Enter your delivery details accurately.

Confirm your address and proceed to payment.

We offer free delivery on all orders as a way of thanking our customers.

PAYMENT METHODS

We provide secure payment options protected by SSL encryption, including:

Credit Cards (AMEX, Mastercard, Maestro, Visa) PayPal EPS Sofort (direct bank payment)

Simply select your preferred payment method and click "Complete Order". You will then be redirected to a secure payment page where you can follow the instructions to finalise your purchase.

If you experience any issues during checkout, please contact our support team at: info@windsorwillowboutique.com

SHIPPING

Shipping is completely free on all orders, regardless of order size. Your items will be delivered directly to your door with no additional fees or minimum purchase required.

ORDER DISPATCH

Once you have found your favourite item, we want you to receive it as soon as possible.

Please note that during our current warehouse transition, dispatch times may occasionally extend slightly beyond the standard processing window. We will always notify you by email if this applies to your order.

Please note that due to high demand or unforeseen circumstances, such as global shipping disruptions, occasional delays may occur.

If you require assistance regarding your delivery, please contact us at: info@windsorwillowboutique.com